Their service is excellent, these guys really know what they’re doing. We’re expecting heavy rains this winter and I asked him to come out and take a look, as I have not had any problems in years and want to be ready for El Niño. I was told my roof was in good shape but they come by and do just a little bit of ceiling to be on the very safe side. I really love these guys and have recommended many new customers to them, all of whom have been very satisfied.
They had to custom make my garage scuppers which came out very well.
Definitely recommend this company to anyone needing a roof replaced or fixed.
I called three roofers; one of whom did the original inspection and estimate. One didn’t even call me back the third was Bilt-Well. The original inspector was condescending and unhelpful and didn’t inspire confidence. When I asked him for more information on specific points in his estimate he spoke slowly like he was taking to a child. That doesn’t open the ol’ wallet. Reno at Bilt-Well not only inspected my future roof immediately, he took the time to call me from the roof to talk through what he was seeing, since I was unable to go with him. He explained the shingles he was reccomending, what the alternatives were, what kind or roof I had and what that meant for lifetime wear and tear, as well as information on rebates from the DWP for energy efficient shingles. His prices were very competitive; his estimates thorough, warranties were appropriate and clear, and he was always quick to answer any questions or explain anything unfamiliar. I came out of the experience not only confident that I’d chosen well but also more knowledgeable about roof maintenance for my future; invaluable for a first time buyer. I would reccomend Bilt-Well in a heartbeat.
2007 I had Bilt-Well Roofing take off an existing roof and put a new roof on the apartment building I own in Glendale, CA. 9:30 pm, May 14, 2015 I get a call from one of my tenants that there is a roof leak. Unlike So. Calif, we had just had a downpour that day.
I called and got an answer machine and explain my need for them to respond asap. I also sent an email.
The next morning I receive a call from Bilt-Well that they were sending someone out that afternoon. They arrived AND were able to fixed the problem right then and there.
What great service. They immediately honored their 15 year guarantee. I would recommend them in an instant.