Scheduling for maintenance can sometimes be a little slow, but Laura and Lupe do get things done. I find their on-site technicians to be excellent at diagnosis and repair.

Yesterday afternoon, I spoke with Laura at Bilt-Well. She was efficient, polite, and very helpful. After listening to my concern, she said a crew, already in the neighborhood, would stop by to have a look at the ceiling and roof in question. And they did sooner than expected. Roberto and helper were thorough, considerate, and informative.
A brief and very positive experience.

Even though Bilt-Well Roofing wasn’t the installer, Steve, the owner, generously offered to come to my house to help restore power. He took time out of his busy day to assist me, going above and beyond to troubleshoot the issue. His willingness to help–despite the fact that my system wasn’t even something they had worked on directly–was incredibly kind and deeply appreciated.
It’s rare to find a company that truly cares about helping in times of need, even when it’s not their responsibility. I’m so grateful to Steve and Bilt-Well for their exceptional service. If you’re looking for a company that genuinely goes the extra mile for its customers, I can’t recommend them enough. Their dedication and outstanding customer service truly set them apart.



Enclosed you will find my payment of $5,480.00 for roof work completed per contract.
I am well pleased with the work and thank you for a job well done.
I thank you for sending the two men you assigned to this job. They were easy to work with and they did the job well.
Thanks again.

I was very happy to know that the roofer who came to my house to assess the situation had worked on my house when Bilt-Well put the roof on a number of years ago. He not only remembered my house, but he asked about my husband, who sadly, passed away unexpectedly in 2013.
It was so nice of him to say such nice things about my husband, and, knowing that he was remembered really made my day.
Thank you again for accommodating me and sending a crew out as fast as you did to take care of this for me. I am still getting used to handling things on my own…it’s very hard to do!

We were given an excellent quote, they completed the roof quickly and cleaned up when they were done. They were very courteous as well. In all these years we’ve NEVER had a problem with or roof, Recently, since the roof is over 18 years old, I decided to have a roof inspection before (hopefully) we get some rain.
Last week two very nice guys came and inspected the roof and said it was still in good condition. After almost 19 years I think that’s great and I would highly recommend Bilt-Well Roofing to anyone. They are well known in this area of Los Angeles and highly respected. I would also like to thank Jose for being a kind and caring employee of Bilt-Well Roofing and Jacqueline, who works in the office and helped to schedule the visit.


